FAQs
General Questions
We create custom visuals for artists, brands and creative projects. We also offer contemporary art prints and framed wall art featuring original Bonafida Studio artwork and selected creative collaborations.
Sizes vary by design and are listed on each product page. Common sizes include 30x40cm (12×16”), 50×70 cm (20×28”) and 70×100 cm (28×40”). Don’t see your size? Send us a message and we’ll make it happen!
See an artwork on our socials but can’t find it here? Contact us with your request, and we’ll let you know if it’s available.
Quality & Materials
We use premium 250 gsm museum-grade paper and vibrant, fade-resistant inks for all prints. Our archival quality ensures premium prints designed to resist fading for years to come. For more info see our print process.
Each frame is made to order using FSC-approved durable pine wood to minimize waste and ensure eco-friendly practices. Finished with shatterproof plexiglass, these frames offer superior protection. For more info, see here for framing.
We use professional-grade digital printing techniques for precise color and detail reproduction.
Our standard prints are not signed or numbered, but limited editions may include these features. If you would like a signed print from one of our affiliated artists, let us know and we’ll see if it’s availabe.
Ordering & Shipping
Orders are processed within 2–5 business days, and shipping times depend on your location. Delivery will take between 5-8 business days. Please note this is merely a guide, exceptions may occur. Full info can be found here.
Yes, we ship worldwide! Shipping rates and times vary by destination.
Wall art prints are carefully rolled and shipped in sturdy tubes to ensure they arrive in perfect condition. For framed wall art we use protective wrapping, reinforced edges and I-Beams for multi-item orders.
See our shipping guide for more information, actual shipping costs will be calculated at checkout.
Yes, you’ll receive a tracking number once your order ships.
Care & Maintenance
Avoid direct sunlight, high humidity, and use archival-quality frames with UV-protective glass or plexiglass.
While our prints are of the highest quality and very durable, they are not water- or smudge-resistant. Handle with care.
Returns & Refunds
Although rare, if you encounter any issues, notify us within 7 days of receiving your item. For more information, see our full return policy.
We don’t offer exchanges, but you can return the original item and place a new order. Please note that you will be responsible for all outbound shipping costs. For more information see our full return policy.
Digital & Licensing
Artwork purchased from the shop is licensed for personal use only unless otherwise agreed in writing. Commercial usage, promotional artwork and project-specific licensing can be discussed separately through our Custom Visuals service.
No, we currently do not offer digital downloads of our artwork for personal use. Digital files may be available for selected commercial, promotional or creative projects through our Custom Visuals service. For licensing or project enquiries, please contact info@bonafidastudio.com.
Sustainability & Ethics
Yes, we partner with eco-conscious print providers and use FSC-cerified materals or equivalent. All prints and frames are made to order to minimize waste and ensure eco-friendly practices.
Yes, we collaborate with talented independent artists to bring diverse styles to our collection and promote worldwide talent.
Creative Collaborations
Yes. Bonafida Studio works with selected artists, designers and other creatives when a project benefits from additional skills or perspectives. Collaborations are curated individually by our design team.
Yes. If you have a specific project or collaboration in mind, you can contact us at info@bonafidastudio.com with a short introduction and a link to your work.